Reporting to Regional Sales Manager

Main Purpose of Job:

• To achieve maximum sales profitability, growth, and account penetration within an assigned territory and/or market segment by effectively selling the company’s products and/or related services. Personally, contacts and secures new business accounts/customers.

Key Responsibilities:

Sales: 

• Promote/sell and secure orders from existing and prospective customers through a relationship-based approach.
• Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs
• Preparation of a call Plan and Implementation thereof
• Travel to defined geographies
• Coordinate sales efforts with marketing, sales management, logistics and technical service department
• Analyze the territory/market’s potential and determine the value of existing and prospective customers to the organization
• Create and manage a customer value plan for existing customers highlighting profile, share and value opportunities
• Identify advantages and compare the organization’s products/services
• Anticipate potential negative and positive impacts on the business and adapting strategy accordingly. 
• Plan and organize personal sales strategy by maximizing the Return on Time Investment for the territory/segment
• Supply management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services. 
• Inform management of potential for new products required by the customer and introduce and sell new products to the customers.

Customer Relationships:

• Establish, develop, and maintain business relationships with current and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services 
• Pre-arranged or cold-calling in-person visits and presentations to existing and prospective customers 
• Research sources for developing prospective customers and for information to determine their potential
• Expedite the resolution of customer problems and complaints

Product Knowledge and Training:

• Keep abreast of product applications, market conditions, competitive activities, advertising, and promotional trends by reading pertinent literature and consulting with marketing and technical service areas 
• Attending of the weekly training session
• Preparing and presenting training material when required

Compliance:

• Representatives will be required to work a full day from 08h00 to 16h30
• Attending workshops and Conferences as allocated and required. 
• Attend weekly office meetings as required. 
• Perform their duties outside of regular working hours when required.

Communication:

• Solid verbal and interpersonal communication skills are critical. 
• Communication is clear, unambiguous, and appropriate for designated target audiences. Communication methods are suited to the work context.
• Develops and maintains business relationships with current customers.
• Expedites the resolution of customer problems and complaints.

Finance:

• Managing allocated expense budget
• Managing the Petrol allowance by planning area calls strategically and geographically

Admin:

• Keeping detailed records of all contacts and contact details on Salesforce
• Compile monthly reports as required.
• Compile a weekly and Monthly call Plan on Salesforce 
• Complete call reports daily on Salesforce.

Required Level of Education:  Registered nurse - Anaesthetic or ICU experience and trained

Skills & Experience:

• 3 years’ experience in ICU or Anaesthetic
• Strong verbal communication skills & good interpersonal skills 
• Code 08 driver’s license
• Excel and PowerPoint proficiency

Business Competency:

• The ability to recognize opportunities for new services and products and to act accordingly, taking measured risks into account. 
• Customer orientation 
• Ability to meet deadlines & attention to detail 
• Goal & result orientation 
• Problem solving 
• Continuous improvement 
• Assertiveness

Strategic Competency:

• Transforms the company's vision and strategy into specific business plans, concepts and priorities based on broad strategic knowledge and business understanding of our core competences 
• Strategic Orientation 
• Cross Departmental thinking approach 
• Sense of Market and future trends 
• Management of Complexity

 Leadership Competency:

• Management by Objective 
• Coaching 
• Delegating / Delegation 
• Planning & Organizing 
• Communication and negotiation 
• Teamwork 
• Empowers People

Professional Competency:

• Expert Know-how 
• Passion for success 
• Innovative 
• Adaptability/Flexibility 
• Change fit

Social and Intercultural Competency:

•  Authentic (Integrity) 
• Trustworthy, reliable & respected 
• Quality & Safety 
• Values 
• Conflict Management 
• Diversity 
• Networking (Cooperation)